Privacy Policy
Hellertown Historical Society
hellertownhistoricalsociety.org
Last updated October 26, 2026
Hellertown Historical Society (HHS, we, us, or our) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, purchase event tickets, contact us, or participate in activities offered through the website.
Information we collect
We collect information you provide, such as your name, email address, telephone number, billing address, and messages. Ticket purchases may also include event selections, ticket quantities, attendee details requested for an event, order history, and payment status. Membership, donation, volunteer, and rental inquiries may include information relevant to those requests.
If you request an accommodation, provide only the information needed to arrange assistance. Please avoid submitting medical records, Social Security numbers, or full payment-card details through general forms or email.
How we use information
We use information to process orders, issue confirmations, administer events and tours, respond to inquiries, coordinate Society activities, maintain financial records, protect our website, and meet legal obligations. We also use website activity information to understand visitor interests and improve our content.
If you subscribe to updates, we use your contact information to send the communications you requested. You may unsubscribe from promotional email using the instructions in the message or by contacting us. Order confirmations and other necessary service messages may still be sent.
Ticket purchases and payments
We use WooCommerce to manage online ticket orders. Payments are handled through third-party services, which may include Stripe, PayPal, Authorize.net, or Shift4, depending on the payment options available for your transaction.
The payment provider and its integration may collect payment details, billing information, and technical information needed to authorize payments and prevent fraud. HHS receives information needed to manage the transaction, such as order details, payment status, transaction references, and, where provided, limited payment-method details. The provider’s privacy notice also applies to its handling of your information.
Cookies and your choices
Cookies and similar technologies support website functions, remember choices, and measure activity. Necessary cookies support functions such as shopping carts, checkout sessions, security, and recording your privacy choices.
We use Cookiebot to offer choices for optional preference, statistics, and marketing cookies. You can accept or reject optional categories and change or withdraw your choices through Cookie Settings. Our cookie declaration provides details about identified cookies, their providers, purposes, and durations. Browser controls can also delete or block cookies, although blocking necessary cookies may disrupt checkout or other essential functions.
Google Analytics and technical information
We use Google Analytics 4 to understand how visitors find and use our website. Depending on consent and configuration, this may include pages visited, interactions, referral sources, approximate location, device and browser information, and online identifiers. Our hosting and security systems may also record IP addresses and technical activity to operate and protect the website.
Optional analytics cookies are subject to your statistics-cookie choice. Learn how Google processes information at https://policies.google.com/technologies/partner-sites.
Yelp advertising and social media
HHS advertises through Yelp and shares updates through organic social media. We do not currently run paid social media campaigns. Our website may record referral information when you arrive from Yelp or another service.
Yelp and social platforms handle activity on their own services under their privacy policies. Third-party links and embedded features may also involve those providers. Where optional advertising-measurement or other marketing cookies are used on our website, they are subject to your marketing-cookie choice. Our cookie settings do not control activity on websites or apps you visit separately.
When information is shared
Information may be accessed by authorized HHS personnel and volunteers who need it for their duties, and by providers supporting hosting, website maintenance, communications, analytics, order management, and payment processing. We may also disclose information when required by law or reasonably necessary to address fraud, security incidents, or legal claims.
Providers may process information in the United States or other countries where they operate. Their own privacy notices may describe additional processing for services they provide directly to you.
Retention and security
We retain information for as long as reasonably needed for the purposes described here, including event administration, customer service, accounting, and legal requirements. Retention varies by record type and service-provider settings. We use reasonable safeguards to protect information, but no website or electronic transmission can be guaranteed completely secure.
Privacy requests
Contact us to ask about your information, request a correction or deletion, or raise a privacy concern. Depending on your location and applicable law, you may have additional rights to access, receive a copy of, or restrict certain uses of your information. We may need to verify your identity. Some records must be retained for legal or legitimate administrative purposes.
Children and family activities
Adults should complete purchases and registrations for children. We do not knowingly collect personal information directly from children under 13 through the website without appropriate parental consent. If you believe a child has submitted information without that consent, contact us so we can review and address it.
Policy updates and contact
We may update this policy as our practices change. The date above identifies the latest revision.
Hellertown Historical Society
150 West Walnut Street, Hellertown, PA 18055
Email: info@hellertownhistoricalsociety.org
Phone: 610-838-1770